Contact Us
We are here to help
Please contact us with product enquires, Post box sign information and any issues with orders.
Please note that all products are made to order, if there is a product with low inventory and you require more, please let us know.
Laser enquires: We have 4 packages available ranging from simple designing to complex multi-layer products. more information can be found on the 'laser services' page. Please message us with your enquiry and we'll get back to you with 24 hours (mon-fri) - Please include design description, quantity of items, a link or copy of the picture/design file and the material requirement.
Post Box signs: sometimes the ‘fill in’ box wont submit symbols ( : and & ) but you can send us the details here and we’ll add this to your orders. More information found on Post Box Sign Product page
New ideas: if you see anything missing or have a product idea, let us know and we’ll see what we can do.
Discounts: Please follow us on Instagram or Facebook for the latest information, discounts or special offers.
Return information: can be found on all product pages
The information provided here applies to all delivery services and is to enable you to make an informed decision regarding the delivery of your order.
- We dispatch Monday to Friday only, as our carriers do not collect parcels on the weekend or Bank Holidays.
- As products are made to order, we do not allow changes to orders once they have been placed.
- We process dispatch notifications in bulk at the end of the working day, rather than at the time of dispatch. For example your order may be physically collected by a carrier at 11am, but you will receive your notification email from us after 3pm.
- Orders are dispatched within 1 - 2 working days of receiving payment.
Whilst every effort is made to deliver orders within our estimated time frames please be aware that delays may occur, on occasion, due to unforeseen factors. 360 Lasers will not be held liable/responsible for delays to deliveries outside of our control, I.E. traffic or weather constraints, 3rd party delays or strike action.